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Privacy Policy

Staqo takes pride in being a technology player with meticulous emphasis on respect for customer, employee, and intellectual-property data. While we know that you are loving the impact and ease of this carefully-crafted, AI-driven, and automation-powered workplace platform; our team at The Presence 360 also wants you to be cognizant of key information usage and governance areas under its ambit. Kindly read the following content carefully. This approach to information protection and privacy deeply reflects our ethos and best practices on this subject.

What is the Privacy Policy and what does it cover?

We, at The Presence 360, want you to understand what information we collect, and how we use and share it. One of our main priorities at The Presence 360 (accessible from https://thepresence360.com/) is respecting and safeguarding privacy of our users. We believe in a trust-driven relation with our users and, hence, strive unrelentingly to engage and customize their experience with utmost integrity. We highly encourage you, as a user, to read our Privacy Policy carefully and use your data provided to The Presence 360 in a way that’s right for you.

This Privacy Policy applies to our users for the ambit of effective use of our application The Presence 360. The collected data herein entails the information provided by users while accessing our application. Our pursuit is to safeguard your information as our responsible ethos. Hence this policy is not applicable to any information collected offline, by third -party users or via channels other than this application. This data will only be used in ways that will keep users’ identity and the confidentiality of information highly-secure.

We ensure the highest levels of security to keep your personal information strictly-confidential. We will not disclose or sell any of your personal information to any third party.

The Presence 360 reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting on the application.

For any additional query regarding our Privacy Policy, do not hesitate to contact us.

Let us cover some salient areas of privacy and data usage that you should be apprised of:


By using our application, you hereby consent to our Privacy Policy and agree to its terms.

Here’s the information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you when you contact us. The information we collect is to ensure that the quality of your experience is high and woven intricately for your unique context.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide us.

When you register for an account, we may ask you for your personally identifiable information, including items such as name, company name, address, email address, and telephone number.

How do we use your information?

We use the information provided by you to provide a highly-personalised experience to you – with the overarching goal of delighting you with speed and precision. It is used to contact you, and to allow use of The Presence 360 application services, and support. For example, if you provide data to us in the “Contact Us” form, we will use your data to respond to the request. For some of these purposes, we use information across some of your devices. The information that we use is automatically processed by our systems.

The Presence 360 uses your personal data and information about your activity on our application to contact you for marketing purposes in accordance with your marketing preferences, including telemarketing calls, and to send marketing emails that, we believe, may be of interest to you. For example, product announcements, newsletters, educational materials, and details on upcoming events. We also use it to send administrative information, such as notices related to products, services, or policy changes.

Apart from these purposes, data can also be leveraged – as necessary – for:

  • Product improvement
  • Augmenting your experience
  • Personalising your experience
  • Security and investigations
  • Disclosures and legal obligations
  • Monitoring and reviews

That said- our commitment to use of data is always based on good intent. We always strive to observe not just legal, but moral, boundaries.

Legal Basis for Processing Personal Data

Our legal grounds for collecting and using your personal data -as described in this Privacy Statement- fall into the following four categories:

Consent: In some cases, we ask you for your consent to process your personal data, such as when we need your consent for marketing purposes. You can withdraw your consent at any time, which will not affect the lawfulness of the processing before your consent is withdrawn. If you would like to withdraw your consent, you can do so by contacting us- as provided in the How to Contact Us section below.

Legitimate Interest: We process certain data for the legitimate interests of The Presence 360 team, our affiliates, our partners, or our users. These legitimate interests include, for example, contacting you to provide support or sending you marketing information (subject to applicable law); detecting, preventing, and investigating illegal activities and potential security issues; and maintaining and improving the application. We will rely on our legitimate interests for processing personal data only after balancing our interests and rights with the impact of various implications for individuals. Performance of a Contract: Sometimes we process personal data to perform our obligations under an agreement with you. For example, we use payment information provided by you at the time of an event to process your payment.

Other Legal Bases: In some cases, we may have a legal obligation to process your personal data, such as in response to a court or regulatory order. We may also need to process your personal data to protect vital interests, or to exercise, establish, or defend legal claims.

Log Files

The Presence 360 follows a standard procedure of using log files. These files are used to log visitors when they visit applications. All hosting companies do this as the requisite part of hosting services’ ; analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and, possibly, the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to enable our teams better for analysing trends, administering the site, tracking users’ ; movement on the application, and gathering demographic information.

Cookies and Web Beacons

Like any other application, The Presence 360 uses ‘cookies’;. These cookies are used to store information including visitor’; preferences, and the pages on the application that the visitor accessed or visited. The information is used to optimize the users’ ; experience by customizing our web page content based on visitors’ ; browser type and/or other apt information.

Advertising Partners’ Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of The Presence 360.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Presence 360, which are sent directly to users’ ; browsers. They automatically receive your IP address when this move occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on applications that you visit.

Note that The Presence 360 has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

The Presence 360′s Privacy Policy does not apply to other advertisers or applications. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions and can guide you better about how to opt out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, check out the browsers’ ; respective applications.


We use appropriate and robust technical and organizational measures that provide a strong level of security corresponding to the risk of processing your personal data. However, the security of information transmitted through the internet can never be guaranteed. You are responsible for maintaining the security of your password or other forms of authentication involved in accessing password-protected or secured resources.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, should not sell the consumer’s personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following rights and courses of action:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information which you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have 45 Days to respond to you. If you would like to exercise any of these rights, please contact us.

Handling Customer Data Subject Requests

The handling of Customer Data Subject Requests (DSRs) is a critical aspect of our organization’s data protection policy. As per the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), individuals have the right to access their personal information collected, utilized, and stored by our organization.

In accordance with these regulations, our organization will take the following steps to handle Customer Data Subject Requests, which will vary based on the type of data involved:

Application and Marketing Data: Our organization will handle DSRs for application and marketing data that we collect, use, and store. We will use reasonable means to verify the identity of the requester and process the request in accordance with the instructions provided by the customer.

Customer Data: For customer data, the customer will be responsible for raising DSRs to our organization. The customer will, herein, act as the data controller and provide us with the necessary information to identify the requester and the personal information requested. Our organization will, then, act as the data processor and process the request in accordance with the customer’s instructions. Timeframe for Response: Our organization will respond to DSRs within 45 days from the date of receipt of the request, unless an extension is necessary and permissible under the applicable regulations.

Documentation: Our organization will maintain records of all DSRs and the actions taken in response to each request. This documentation will be kept for a period of time – as specified by the applicable regulations.

Regulations and Compliances

We comply with all relevant jurisdictions, standards and regulations in the course of our work. Our platform is also designed to enable our users to stay in sync with differentiated configurations, impact assessments and principles as per a country’s specific laws. Regular audits and reporting mechanisms are in place for adherence to all necessary regulations. They straddle, among other things, physical and environmental safeguards for production data centers, backup and recovery procedures, software development processes, and logical security controls.

Special Circumstances and Exceptions

Despite our utmost commitment to data privacy and protection, there can be instances of challenges that involve specific situation/s or circumstances or Force Majeure events.

Enterprise Users

Staqo has adopted all key safeguards and measures to ensure security imperatives for the organisation which use this platform. We keep security a top priority across all dimensions:

  • Physical security and network security
  • Mission-critical data, back-ups and recovery
  • MFA, Trusted device access and step-up authentications
  • Stringent access controls for data infrastructure
  • Controls for multi-tenancy environments
  • Encryption for data-at-rest, data-in-motion
Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

Our respect for data privacy and protection is fundamental to our vision, built-in deeply in our products and teams; and is strongly intent-driven. We constantly try to improve our efforts and tools in this pursuit. That’s why we are always eager to get better and hear from you. If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contactus@staqo.com

You may also contact us on Our Mailing Address below:
Plot No.14, Sector 135,
Noida, Uttar Pradesh, 201301, India
Contact No: +91-931-924-9333
Mail Us on: contactus@staqo.com
CIN: U72900DL2019PTC356597

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