A day in the life of a healthcare institution – it could have been uneventful and boring before the pandemic. But nothing is the same after what hospitals and hospices all over the world suffered during the second wave. Their infrastructure and staff were crumbling under the pressure of non-stop patients. Something that compounded in severity amidst a serious and very-infectious epidemic. The implications of every square foot of space became profound and unforgettable during the last 2-3 years.

Managing space for any service-oriented institution – be it a hospital or a hotel – is neither casual nor simple a task. It has grave connotations on the efficiency, reputation, profitability and sustenance of the entire organization.

The challenge is multi-fold because:

• Redundancy has to be balanced well with occupancy
• Bed- or room- allocation has to be prioritized as per varying profiles, needs and emergencies
• The threshold of patience or adjustment is usually very low in the visitors, occupants etc.
• Every space allocation translates into workload for staff and facilities in a proportionate – and sometimes disproportionate manner
• Resource management, shift management and financial aspects feel a lot of domino effects due to poor allocation
• Optimizing space management is a constant task – highly real-time in nature and corresponds strongly with expenses, user satisfaction and credibility

Time for Staqo

The panacea for all these headaches lay in data – as Staqo’s team dissected. Once facilities managers had a single-source-view of real-time data on demand, occupancy, forecasts and resource availability – they could elevate their confidence and precision in allotting the right space to the right person.

With its highly-advanced tools for tracking, planning and intelligent supervision; Presence 360 armed this enterprise with the comfort and lens of:

• Quick dash-boarding and reporting
• Usable recommendations based on AI and data
• Automated management and control
• Smooth integration with other departments
• Tree-top view of red flags, sudden demands, duplication and under-utilisation
• Optimisation of space, staff and resources in a real-time and well-mapped manner
• Optimizing space management is a constant task – highly real-time in nature and corresponds strongly with expenses, user satisfaction and credibility

Impact and Potential

After, and with, Presence 360, the enterprise has achieved extremely high levels of efficiency and reduced a substantial degree of wastage and errors in the space management area. It is already planning on expanding its use for visitor management, OT and field force management. It can count on the eyes and shoulders of this smart, swift and savvy solution to accomplish that elusive balance that every healthcare or hospitality organization craves – the balance between availability and human-centricity, between service experience and costs.

It’s now possible to erase over-utilisation and under-utilisation while improving space efficiency and revenues – thanks to the power of data. With a solution delivered by experts in the space of AI, facial recognition, Cloud, Application Development, and Machine Learning – managing space becomes free of IT clutter as well. The solution is designed and deployed with a big-picture mindset and handled by true experts.

It’s like Space Travel. Only better.